Requesting A Ride?
01
Start Your Request
Initiate your ride request through our secure online form or by calling our scheduling office directly. We are here to help seniors and caregivers navigate the process smoothly.
02
Provide Details
Have your pickup address, destination, and appointment time ready. Please specify any mobility needs, such as a wheelchair lift or oxygen support, so we can dispatch the right vehicle.
03
Confirmation
Once submitted, our team reviews your request and sends a confirmation call or email. We verify all clinical details to ensure your journey is safe and professional.
04
Day of the Ride
Expect a professional, uniformed driver to arrive at your door. They will provide 1:1 assistance, securely board you into the vehicle, and escort you fully to your appointment entrance.
Serving Our Community
Our fleet is dedicated to Washington State, ensuring no patient is left without a way to their appointment. We provide warm, professional care for seniors and caregivers across the region.
Spokane
Airway Heights
Spokane Valley
Cheney
Deer Park
Rates & Policies
Pricing Overview
We offer transparent, value-based pricing tailored to the specific level of care and distance required. Our rates reflect the professional expertise of our drivers and the specialized clinical equipment in our vehicles, ensuring affordable yet premium mobility for every patient.
Appointments & Wait Times
Punctuality is a cornerstone of our service. For medical appointments, we recommend a 15-minute window for pickups. If an appointment runs late, our compassionate team stays flexible to ensure you are never left waiting without support.
Cancellations & Urgent Needs
We understand that medical schedules change. Please provide at least 24 hours' notice for cancellations. For same-day or urgent ride requests, please call us directly; we prioritize these needs to ensure safety and continuity of care.
How do I request a ride?
You can request a ride by calling our scheduling office directly or using our secure online portal. Our team will walk you through the specifics to ensure the correct vehicle is dispatched.
How far in advance should I book?
We recommend booking at least 48 hours in advance whenever possible. For urgent or same-day needs, please call us directly, and we will do our absolute best to clear a vehicle for you.
Ride FAQs
What information do I need to provide?
Please have your pickup and drop-off addresses ready, along with the date and time of your appointment. We also need to know about any mobility aids, like wheelchairs or oxygen, to accommodate you safely.
What should I expect during pickup?
Expect a professional, uniformed driver to arrive at your door. They will provide 1:1 assistance to the vehicle, safely secure any mobility aids, and escort you fully inside your destination upon arrival.